CONVERGYS Walk-IN DRIVE FOR FRESHERS ON 1ST TO 5TH FEB 2016

Organization Name : CONVERGYS

Education Details : Any Graduate

Experience: 1-3 yrs

Location: Gurgaon,Delhi

Position : Customer Support Engineer/Technician

Salary:  As Per Industry

Openings: 5

Job Details:
Essential Functions/Core Responsibilities
1. Handling calls from internal CVG employees across the globe, reporting technical issues.
2. Handling Voice customers and knowledge of international cross culture.
3. Knowledge of basic working of Operations systems of Windows, various features and knowledge about computers functioning, command prompt, IP addresses etc.
4. Demonstrate flexibility and thinking around isolating a issue of the End user and providing appropriate resolution as per the End user issue.

Candidate Profile:
1. Willing to work in a 24/7 rotational shift environment.
2. Effective communication skills, both written and verbal.
3. Proficient in Microsoft Office.
4. Ability to multi-task and meet timelines on deliverables.
5. Detail-oriented.
6. Certification or courses or Degree in computer Knowledge like BCA/MCA/Btech or Diploma courses in Computer Science or likewise.
7. Call Centre / Voice Experience will be an added advantage
8. Multi Tasking , ability to handle voice/chats and emails

Apply Mode: Walk-in

Last date to apply: 1st to 5th Feb 2016

Walk-In Time : 3 pm to 6 pm

Venue :
Convergys India Services Pvt. Ltd.
Ground Floor, Bestech Business Towers
Sohna Road, Sector 48
Gurgaon 122 001, Haryana, India