Education Details : Any Graduate
Experience: 2-5 years
Location: Bengaluru/Bangalore
Position : Employee Helpdesk
Salary: 1,00,000 - 4,00,000 P.A
Job Details:
We are delighted at the prospect of seeing your resume on job portal and we are equally delighted to send you this email confirming that your profile has been shortlisted for a role with us .
Infosys BPO is organizing Walk-in event for Employee Helpdesk (Voice)-Bangalore
Responsibilities:
Problem analysis and resolution
Customer Service- Helpdesk Experience ,Voice (preferred)
Problem prevention by leveraging Analytics - Root cause analysis etc.
Knowledge Management-Documentation, reports
Desired / Preferred Skills :
Good written and verbal communication (English) skills
Have the ability to multi task and meet the targets within defined timelines
Good experience in MS Office tools Excel, PowerPoint, Word, Outlook etc.
Good Analytical Skills
Good team player. Should help the team to meet the defined SLA.
Experience in HR Operations (Excellent Communication) / International Voice Experience (Preferred)
Apply Mode : Walk-in
Last Date To Apply : February 6, 2016 (Saturday)
Time : 10am to 3pm
Venue:
Infosys BPO Ltd.
Infosys Towers,
Opposite to Jayadeva Hospital,
No. 27, Bannerghatta Road,
J. P. Nagar, 3rd Phase,
Bangalore - 560076
Contact Person: Sajjana
Important Notes:
1) Please mention 'DS-Priyanka"on top of your cv before submit your candidature.
2) Carry print out of this and attach with your updated CV without this letter you will not be allowed to
attend the interview.
Documents needed for spot offer
* Originals + Photocopy of 10th, 12th, Graduation/Diploma with marks card.
* 2 passport size photograph.
* Any valid photo id ( eg: College id, DL, Passport)
3) If you have already attended Please refer your friends and give them an opportunity to become part
of Infosys-BPO ask them to Please mention HRO in Source column of application form as its
Mandatory (Also Carry print out of this and attach with your updated CV).
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